FAQs
Q: How can I pay?
All Of Our Transactions Are Handled Via Stripe Payments, You Can Charge Almost Any Kind Of Credit Or Debit Card Using This Method:
We Accept Visa, MasterCard, And American Express.
From U.S. Customers We Can Accept Visa, MasterCard, American Express, JCB, Discover, And Diners Club.
Q: How do I know if my order has been received?
After Placing An Order With Be The Fittest You Will Be Sent An Email To Acknowledge That We Have Received Your Order.
Q: How can I contact the Be The Fittest customer services team?
The Be The Fittest Customer Services Team Opening Hours Are Monday To Friday 8:00am - 6:00pm. We Are Closed On Weekends And Bank Holidays. Please email info@bethefittest.co.uk. We aim to respond within 24 hours.
Q: How do I cancel/change an order?
Be The Fittest Is Unable To Make Any Amendments To An Order Once It Has Been Placed. If An Amendment Does Need To Be Made, The Only Option Available Is To Cancel The Order.
However, To Do This You Must Notify Us Within 30 Minutes Of Your Order Being Placed. Please Have The Order Number To Hand. After This Time We Are Unable To Amend Your Order As We Endeavor To Process Orders Immediately.
To Cancel Your Order Placed Online Please Contact The Be The Fittest Customer Services Team
Q: What is the be the fittest returns policy?
Unwanted Goods May Be Returned For A Refund. Please Return Them In Their Original Condition, Unused (With Their Original Packaging), With All Labels And Garment Tags Still Attached Within 14 Days Of Receipt Of Your Goods Using The Returns Form Provided.
Q: How long will it take to receive a refund?
Refunds May Only Be Requested By The Person Who Originally Placed The Order And Will Be Processed Via The Original Payment Method, Excluding Shipping Costs, Within 30 Days Of Our Distribution Centre Receiving The Returned Goods. Card Refunds Can Take Up To 10 Working Days To Be Processed By Your Bank. This Varies Greatly Between Card Issuers, And Unfo